Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, mobile applications, and furniture sales services.
1. Scope of This Policy
This policy applies to all individuals who access our website, use our applications, or make purchases from us. It covers information that we collect directly from you (for example, when you make a purchase, register on our website, participate in surveys, or communicate with customer service), as well as information collected through technical means such as Cookies.
2. Information Collection and Cookies
2.1 Information Collection
We may collect personal information that you voluntarily provide, including your name, email address, phone number, shipping address, and payment information. In addition, we collect interaction data from your use of our website, such as pages visited, products viewed or interested in, and duration of visits.
2.2 Use of Cookies
We use Cookies and similar technologies to improve your browsing experience on our website. Cookies are small text files stored on your device when you visit a website.
Necessary Cookies: These are required for the website to function properly (for example, adding items to the shopping cart and completing purchases).
Analytics Cookies: These help us understand how users interact with our website so we can improve functionality and performance.
Marketing Cookies: These are used to display relevant advertisements based on your interests. You may disable these cookies through your browser settings.
3. Use and Sharing of Information
3.1 Use of Information
We use the collected information to:
- Process and fulfill your orders
- Provide you with updates, promotions, and special offers
- Improve our website, products, and services
- Respond to your inquiries and requests
- Detect and prevent fraud and illegal activities
3.2 Sharing of Information
We do not sell or arbitrarily share your personal information with third parties, except in the following cases:
- Logistics service providers (such as shipping carriers and delivery companies)
- Technical and marketing service providers, in compliance with our privacy standards
- Legal requirements, such as valid requests from judicial or government authorities
4. Data Storage and Cookie Management
4.1 Data Storage
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. After this period, data will be securely deleted in accordance with applicable laws and regulations.
4.2 Your Rights Regarding Cookies
You may block or delete Cookies through your browser settings. However, please note that doing so may affect website functionality. By continuing to use our website, you consent to the use of Cookies.
5. User Rights
You have the following rights regarding your personal data:
Right of Access: Request access to your personal information.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data where legally applicable.
Right to Object: Object to the use of your data for marketing or analytical purposes.
Right to Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise any of these rights, please contact our privacy team via email. We will respond within the timeframe required by applicable law.
6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:
- Your explicit consent
- Necessity for performing or entering into a contract with you
- Compliance with legal obligations
- Our legitimate interests (such as improving services and preventing fraud)
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). We only collect necessary user data and protect it through encryption and access control measures. Except where required by law, we do not disclose your information to third parties without your consent.
7. Contact Information
Phone: +1 (307) 660-2776
Email: service@lumivillae.com
Address: 402 S Osborne Ave, Gillette, WY 82716, United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central Time, USA)